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Welcome to BeamLED

This weekend only - Free delivery on all orders This weekend only - Free delivery on all orders

Privacy Policy

Your Privacy Protection

BeamLED.com is committed to complying with the Data Protection Act 1998. This page has been created to help you understand the information we collection and use concerning our customers, and your rights in relation to this.

The information we gather

When creating an account with us you are asked to provide details of your name, address, credit card (if you are making a payment), contact number and email address. This information enables us to process your order requests and to keep you updated on its progress. We’ll also give details of any discounts or promotions that are taking place at BeamLED.com.

How this information is used

The information we collect helps us to:

  • Complete a customer’s order.
  • Manage an account.
  • Research customer traffic actions to help us improve your shopping experience.
  • Keep you up to date on any improvements to our services.

    By giving us permission to send you information about our products and services via email, in writing or the telephone, you agree that we are not in breach of the Telecommunications Regulations 1999 (Data Protection and Privacy) or the Direct Marketing Association (DMA) Code of Practice.

How information is disclosed

Circumstances where your information is used other than for the use of online shopping, are:

  • Partner websites that provide a service to our customers.
  • Keeping you informed of BeamLED.com store news, deals, promotions, etc. If you do not want us to contact you, please contact our customer services team to stop receiving these emails. Please be aware that while a request is being dealt with you may still receive emails which are already on route.

Your rights under the Data Protection Act 1998

  • It is your right that we operate to a high level of commercial standards. This is designed to protect your privacy, ensure your payments are secure and deliver a dedicated level of customer service.
  • You have a right to access the personal data we hold on you.
  • To see a copy of this information, please send a £10 fee and written request to our Customer Services team.
  • If you suspect that the information we hold on you is incorrect please contact us.

How to contact us

To contact us about any queries related to this policy please get in touch with our Customer Services department. Alternatively, please write to us at BeamLED.com, Unit 1 & 2 Dawson Court, Billington Road, Burnley, Lancashire, BB11 5UB.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@beamled.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to: BeamLED.com, Unit 1 & 2 Dawson Court, Billington Road, Burnley, Lancashire, BB11 5UB, England .

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CARTThe association with your shopping cart.
CATEGORY_INFOStores the category info on the page, that allows to display pages more quickly.
COMPAREThe items that you have in the Compare Products list.
CURRENCYYour preferred currency
CUSTOMERAn encrypted version of your customer id with the store.
CUSTOMER_AUTHAn indicator if you are currently logged into the store.
CUSTOMER_INFOAn encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDSStores the Customer Segment ID
EXTERNAL_NO_CACHEA flag, which indicates whether caching is disabled or not.
FRONTENDYou sesssion ID on the server.
GUEST-VIEWAllows guests to edit their orders.
LAST_CATEGORYThe last category you visited.
LAST_PRODUCTThe most recent product you have viewed.
NEWMESSAGEIndicates whether a new message has been received.
NO_CACHEIndicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CARTA link to information about your cart and viewing history if you have asked the site.
POLLThe ID of any polls you have recently voted in.
POLLNInformation on what polls you have voted on.
RECENTLYCOMPAREDThe items that you have recently compared.
STFInformation on products you have emailed to friends.
STOREThe store view or language you have selected.
USER_ALLOWED_SAVE_COOKIEIndicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDSThe products that you have recently viewed.
WISHLISTAn encrypted list of products added to your Wishlist.
WISHLIST_CNTThe number of items in your Wishlist.
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